Home / FAQ’S

Q. Tell us something about your company history?

Anamol Laboratories Pvt. Ltd. was established in 1998. Mr. Mahendra Dashora (the then Technical Director at Accurex Biomedical Pvt. Ltd.) took over 100% shares of this company in 2004 and converted the company into manufacturing unit of world-class products. The company has been actively manufacturing and helping OEMs with quality products.

Q. What is your vision and mission of the company?

To contribute in adding disease-free years in human life.

We shall strive to achieve trust of our customers by providing them dependable diagnosis through our products.
To achieve global footprint as one of the most reliable and preferred healthcare company.
Customer Commitment:We are concerned to meet our customer’s changing needs and expectations from time to time and to design innovative and user-friendly solutions having high value propositions to address it.
Win-Win Relationship: We strive to build a long-lasting and mutually beneficial collaboration with all our stakeholders.
Accountability: We remain accountable for quality of our people and products and to work towards their betterment everyday.
Knowledge Management: We have quest to acquire, implement and share knowledge pool with all our stakeholders.
Ethics: Being Ethical, Honest and Transparent in our conduct is at the very root of our business.

Q. Where is your company based in India?

Our company is based in Mumbai, the financial capital of India. Our manufacturing unit is based at Palghar, Maharashtra which is about 100km from Mumbai’s Chhatrapati Shivaji International Airport. Mumbai has the largest sea port in India. Our vicinity to Mumbai gives us access to all the modes of transport like Air, Sea, Rail and Road. Hence, it becomes very convenient to transport our products to any part of the world in desired conditions.

Q. What are the products that you manufacture? How long you have been manufacturing?

Anamol Laboratories Pvt. Ltd. has been manufacturing all of its products since 2004. Currently, the products are broadly categorized as Clinical Chemistry, Serology, Immunoturbidimetry, System Packs for some Chemistry Analyzers, Rapid tests, Urine Strips, Laboratory Chemicals, Molecular Diagnostics and Laboratory Detergents.

Q. Is your manufacturing plant GMP certified?

Yes, the entire manufacturing facility has been GMP certified. Very few companies have this facility and we are proud to be one of them.

Q. What Certifications do you have?

Anamol Laboratories Pvt. Ltd. has been awarded certificates such as Manufacturing license granted by Food and Drugs Administration, ISO 9001:2015, ISO 13485:2003, GMP and CE marking.

Q. How is in-vitro diagnostic industry in India?

India accounts for 1% of global IVD market which is currently more than $ 60 billion and its share is expected to double by 2020 with an estimated 5 year CAGR of 15% to 20%. In India, Clinical Chemistry has the highest share of 20%-25%. Reagents dominate the revenue in this market as equipments are being leased or rented in most cases. Immunochemistry is the second largest segment in Indian IVD market with 22% share. Reagents account for 90% of the market. Hematology is the third largest segment (18%-20%) in Indian IVD market where reagents account for 62% of the revenue. The remaining market share is occupied by segments such as Microbiology, Urinalysis, Coagulation and Molecular Diagnostics.

Q. How do buyers select right manufacturer in In-vitro Diagnostic industry?

Buyers can have their own criteria to select the right manufacturer which can include multiple points such as background of the company, whether or not the company is original manufacturer or just importers and re-packers, technical competencies of the people, quality policies of the company, size of the manufacturing facility, range of the products manufactured, certifications available with the manufacturer, availability of clean rooms for manufacturing, manufacturer’s clarity and understanding of the products that they manufacture, availability of the products, response time for the queries, payment terms, willingness to manufacture new products, etc.

Q. How do the buyers understand the quality of manufacturers?

The buyers can understand the attitude of manufacturer towards the quality. Buyers can check with manufacturers whether they are original manufacturers or not, the availability of clean and sterile rooms, certifications available with the manufacturer, quality of raw materials and packaging materials used, stringency of quality control and quality assurance by the manufacturer, participation of manufacturer in various quality programmes, knowledge base of the manufacturer, how much the manufacturer invests in the R&D of product and quality of people, etc.

Q. What quality policies do you follow?

At Anamol Laboratories Pvt. Ltd. we follow very strict and stringent quality policies at multiple levels like knowledge and competencies of the people, R&D, Raw Materials, Formulations, QA and QC Protocols, Packaging Materials, Production Environment, Storage Environment and Shipment Partners. Please read “Building Quality” section for further details.

Q. What are your payment terms?

All payment are accepted in US dollars, unless otherwise specified in the quotation. Following are the payment options:
Full Advance Payment: This method is the most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.
Part Payment in Advance: For larger orders, we expect that you send 30% value in advance. Balance payment is payable before the dispatch. This method involves Bank Charges which are payable by the customer.
Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Charges as per the terms of Letter of Credit, must be to the account of the buyer.
Small Payments: We are also trying to launch Paypal feature so that customers can pay through the credit cards.

Q. What if the material is not delivered after the payment?

There is no situation in which the material will not be delivered after the payment is received by us. We accept orders only when we are competent to deliver. We are a Private Limited Company Registered in India. In this age of internet one can always check the authenticity of the company through various portals. We will be more than happy to assist you with any information or details which you need from our end to satisfy your concerns. We are very transparent in dealing. We mention everything clearly before dealing with the customer to reduce the communication gaps. We need buyers and we have a vision to achieve in long run. We need references from you to make our vision achievable.

Q. How will you solve the complaints given by the buyer?

Complaints pertaining to any aspect of business is taken very seriously at Anamol Laboratories Pvt. Ltd. If the complaint is related to the product or its performance, the buyer has to fill up a complaint form explaining the nature of the complaint in full. Appropriate solutions are provided at the earliest. If the complaint is related to any other aspect of the business other than product or its performance, a mutually agreeable solution can be worked out at the earliest.

Q. Can you manufacture the product which is not there in the website for us?

Yes. We are open to manufacture products in the relevant industry that are not mentioned on the website or which has specific customization according to the requirements of the buyer.

Q. Why should we choose you among the competition?

Anybody looking for an ethical, honest and transparent way of doing business can look forward to get associated with us. We are group of professionals and are deeply passionate about our work. We are also highly quality conscious about our products and all our products are developed with full realization of how the end user is going to use it. Every effort we put in creating our product, we keep in mind how we can add value to it and how it can help our consumer generate confidence and trust in his work by using our product.

We are the original manufacturers and not “re-packers” where there are only a few original manufacturers in India. We are currently manufacturing partners for close to 10 to 12 brands and in few cases, 100% of their products are manufactured by us and our buyers sell the products in their brands.

We understand the product quality from the beginning to end and know the importance of accuracy and consistent performance. We look for utmost credibility and satisfaction rather than only think about profit. We are the industry people and we are passionate about manufacturing.

Most importantly, we look for building long-term relationships with all our stakeholders.

Q. Will you do OEM to the foreign clients?

Yes, we can do OEM for foreign clients for the products that we are manufacturing as well as new products that the buyer need. We are already manufacturing for foreign companies presently.

Q. How long will you take to answer our query?

Our sincere efforts are to keep the response time to a bare minimum. In case of delays, our response time shall not exceed 24 hours excluding public holidays and weekends.

Q. How fast can you ship our material?

Our delivery time to ship the material depends on the product and agreement in sales contract. Some products may take only a week and some may take 3 months.

Q. Do you provide any training to become a distributor in India or Abroad?

Yes. We have a comprehensive training programme for any distributor in India or Abroad for all of our products. We cover only theory, only practicals or theory as well as practicals in our training. We have separate modules which may be completed in 1 day to multiple days depending on the depth of the training required.

Q. Are you planning to manufacture any innovative products in the near future?

Yes. We are planning to manufacture multiple products in the fields of Reproductive Biology, Cancer and Lifestyle Disorders. The details of the products shall be shared at appropriate times.